Livecycle forms not working with Screen reader

[Jodi1725]

I am still using the old Livecycle designer application to create dynamic XML pdfs.  The issue we are having is that a screen reader is unable to read the forms. 

Anyone know why this is or maybe what i dont have setup?

[radzmar]

Here's some guidelines for better accessiblity.
https://www.adobe.com/content/dam/cc1/en/accessibility/products/livecycle/pdfs/livecycle-designer-ac...

[gpatidar1]

can you please attach generated form ?

[Jodi1725]

Sure can!  When i attempt to use NVDA screen reader, it doesn't read the contents.  I have tried adding custom text tags, accessibility tags, screen reader tags. And nothing. 

Thank you!

Jodi 

[gpatidar1]

Shared PDF Attached PDF is dynamic interactive XFA . For dynamic Interactive XFA ,acrobat generates accessibility tags when user open PDF in acrobat if screen reader is running . User will not be able to see tags explicitly in Acrobat Accessibility tags PDF.

When i tried with JAWS , NVDA and Windows Narrator , I am able to check that screen reader is able to read PDF content .  Make sure you have enabled assistive technology in Acrobat reader/DC .

Attaching speech history from JAWS/NVDA 

 

[Jodi1725]

HI!  

Thank you so much for the information!  

When you say  "Make sure you have enabled assistive technology in Acrobat reader/DC " is that something i set in the form itself or is it something i set in my adobe when opening the form?

Jodi

[Jodi1725]

I don't know what i am doing wrong.  I found the settings that you said to have set and I still cant get NVDA to read the content of the form.  It will read the title of the form but that is it.  When i click in the form it doesn't read anything?  Does it matter that i am using Adobe Acrobat Pro vs Adobe Reader?  

[kautuk_sahni]

@Jodi1725 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

[Jodi1725]

Not yet   I still cant get the screen reader to work.  My accessibility team cant either.   And I have my accessibility settings correct.  My latest question was about adobe reader vs adobe pro. 

Thanks!

[RiadCh2]

Are you able to change the export target to something with a higher version? Like Adobe Acrobat 11 or higher?

[Jodi1725]

So I went into Livecycle and I went to properties and changed the for to Acrobat and Adobe Reader 11.0 or later.  And still when i try using the NVDA screen reader nothing happens. It can read the title of the form, but not the content of the form. 

I still dont now how @gpatidar1 was able to get the form i attached to read on the same screen reader? It is the same form i am trying to read. 

thank you all for the continued help!

[kdenso01]

Hi:

Does each of your fields have accessibility text?  If you don't, you won't hear anything in NVDA or JAWS. 

You have a few options, but first you need to open the accessibility text place holder.  Then you need to put information in the box or, if you want to use your caption you can.  You just have to tell it what you want to use.

How to add accessibility TextHow to find where to pull it from

You have to do this in LC or AEM, you can't make these types of changes in Acrobat for XFA forms. 

Also one last thing, make sure that your overall form is in the correct language.  in LC, go to File > Form Properties > Defaults.  If you have different ones for different fields, you can change the language at the field level.