Issue with AEM Forms Add-On Installation on Cloud Version

[NagendraPrasad]

Hi everyone,

I recently installed the AEM Forms add-on from the software distribution website onto the cloud version of AEM. However, upon trying to open any page of the site project, I encountered an error as attached. Additionally, I am experiencing errors when attempting to access the forms and documents section under forms. Upon checking the AEM system console, I noticed that the newly added forms bundles are in the installed state.

Initially, I suspected that errors such as "cannot be resolved" might be due to the JDK version 11.0.20. Consequently, I downgraded the JDK version to 11.0.19, which resolved some errors. However, despite having many bundles in the installed state, the issue persists.

Could someone please provide assistance in resolving this issue?

Thank you.

Error in Page:

Form Opening Error:

[workflowuser]

Can you please tell us which documentation did you follow in installing the software?

[NagendraPrasad]

Hi workflowuser,

I referred to the documentation available at https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/forms/setup-conf... .

And also i referred this blog https://medium.com/@toimrank/setup-aem-form-on-aem-as-a-cloud-service-426a8b52ec3a.

[workflowuser]

Two questions 

did you stop AEM, create the install folder and the add on  and then restart AEM 

how did you start the AEM server, don’t start by double clicking 

[naveengowda · Accepted solution]

Hi NagendraPrasad,

We also have faced same difficulties recently while installing forms-addon for  AEM cloud version. Now we have resolved it. Try to download the forms-add-on package based on your aem cloud version(download the add-on based on your OS). you can see this version by clicking the question mark icon as below . After that, click on "About Adobe Experience Manager". Now you will be able to see the version.

After downloading the add-on package ,try the same steps as of the documentation or the blog link you have provided in the comment(https://medium.com/@toimrank/setup-aem-form-on-aem-as-a-cloud-service-426a8b52ec3a).
After installing ,restart the aem instance. Navigate to http://localhost:4502/system/console/bundles and 
see if all the bundles are in active state.