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How and when do I get the refund after I cancel the subscription?

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Level 1

Hi

Around 2 weeks ago, I bough subscription for adobe converter, then I realize that it can't use with Thai.  Then I cancelled it at the same day.

I have cancelled a subscription for 2 weeks, but I do not hear back from adobe team.   Please advise when will I get the refund

Thank you

1 Accepted Solution

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Correct answer by
Level 10

Please call the sales rep that you dealt with. 

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Correct answer by
Level 10

Please call the sales rep that you dealt with.