How and when do I get the refund after I cancel the subscription?

[sasitorn_siriva]

Hi

Around 2 weeks ago, I bough subscription for adobe converter, then I realize that it can't use with Thai.  Then I cancelled it at the same day.

I have cancelled a subscription for 2 weeks, but I do not hear back from adobe team.   Please advise when will I get the refund

Thank you

[smacdonald2008 · Accepted solution]

Please call the sales rep that you dealt with.