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Has anyone else experienced problems opening AEM forms in Adobe Standard?

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Level 3

We have received some complaints that end users with Adobe Standard are unable to open forms. The forms are extended for Reader and open just fine in Acrobat Pro and Reader.

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Employee Advisor

@CØK 

What is the error msg/pop-up that you're getting?

I assume you meant Acrobat Standard DC(?).

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Level 3

The customer is reporting that:

"My Adobe Standard (not Adobe Reader) will not open your 2024 updated pdf. documents that can be retrieved online... Whenever I try to open these document Adobe gives me the Error Message, “There was an error opening this document.  Acrobat cannot decrypt this document.”"