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BhaskarDandu
Level 2
July 25, 2022
Solved

Form Submission Issue

  • July 25, 2022
  • 3 replies
  • 822 views

Hi Team,

The issue is related to the end-user form submission.
Issue: Like today once submit the registration form in end user will not be able to edit the form after submission. But the next day end-user edit or modified the form( save for later)  and submitted it on the same day. This means the end user submitted twice.
5-Jul-22 submitted but the next day end user will be able to access the form and 6-Jul-22 again submitted.
The issue has been reported by some teams.
Modification option :

The business user only can be sent modifications to the end user. after that end user changes the modification and re-submit.


We are replicating the issue sometimes, But are unable to replicate it every time.

Please see the below issue screenshot:


 

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Best answer by Nikhil_Verma

Typically a submitted form shouldn't be allowed to be modified by the end user, but it seems your application is allowing end users to edit a submitted form, this is the issue you're reporting right?

 

The OOTB forms Portal does not allow end users to edit a submitted form, have a look at this video demonstrating the same: https://helpx.adobe.com/experience-manager/how-to/forms-portal-overview.html

 

I feel that the you're issue could possibly be due to how the implementation was done, would suggest reaching out to the implementataion vendor (if any).

3 replies

Mayank_Gandhi
Adobe Employee
Mayank_GandhiAdobe Employee
Adobe Employee
July 25, 2022

@bhaskardandu Please share details of the form, implementation, and flow diagram? Very difficult to comment if this is an issue or an implementation miss.

    Pulkit_Jain_
    Adobe Employee
    Pulkit_Jain_Adobe Employee
    Adobe Employee
    July 26, 2022

    @bhaskardandu 

    We'd need more information to understand the use case and assist further.

    We can leverage the ongoing email chain for the forms performance issue to discuss this issue and raise a support ticket, if necessary.

      Nikhil_Verma
      Nikhil_VermaAccepted solution
      Level 4
      July 27, 2022

      Typically a submitted form shouldn't be allowed to be modified by the end user, but it seems your application is allowing end users to edit a submitted form, this is the issue you're reporting right?

       

      The OOTB forms Portal does not allow end users to edit a submitted form, have a look at this video demonstrating the same: https://helpx.adobe.com/experience-manager/how-to/forms-portal-overview.html

       

      I feel that the you're issue could possibly be due to how the implementation was done, would suggest reaching out to the implementataion vendor (if any).

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