Error message "Creation of this signature could not be completed" | Community
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MHWinter
Level 4
August 23, 2022
Solved

Error message "Creation of this signature could not be completed"

  • August 23, 2022
  • 1 reply
  • 808 views

I am developing a XFA form that includes signatures and I get the following error message.

Does anyone have any idea what is going on?

My other signature fields in the same form work as expected.

 

UPDATE:

actually, it seems to be linked to the following script in the pre-sign event.

var sPopUpTitle = "SAVING BEFORE SIGNING"; var sPopUpQuestion = "Do you want to save an unsigned copy of the record? /n/nAfter the form is signed, it is no longer editable; the Submitter signature cannot be cleared. You should save an unsigned copy of the record if the status of the nonconformities is still subject to change"; if (xfa.host.messageBox(sPopUpQuestion,sPopUpTitle,2,2)== "4"){ app.execMenuItem("SaveAs"); }

The same script on a simple button works fine, I suspect SaveAs is incompatible with the Pre-Sign event.

Am I correct?

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Best answer by Vijay_Katoch

You need to reader extend your pdf to make this work.

I extended the pdf then the script is executed.

Thanks

1 reply

Vijay_Katoch
Community Advisor
Vijay_KatochCommunity AdvisorAccepted solution
Community Advisor
August 24, 2022

You need to reader extend your pdf to make this work.

I extended the pdf then the script is executed.

Thanks