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tommyk25453380
June 12, 2020
Solved

Error converting Word to PDF

  • June 12, 2020
  • 2 replies
  • 1971 views

We are using AEM Forms 6.5 for document conversion.

 

We got this error when trying to convert a docx-file - 

07:46:31,337 ERROR [com.adobe.pdfg.GeneratePDFImpl] (default task-14) ALC-PDG-001-000-ALC-PDG-060-001-Microsoft Word could not set the "ShowRevisionsAndComments" property. This could happen if the submitted document is protected.

 

We tried with a password protected file but that gave us a different error msg.

 

Any ideas?

 

regards

 

Tommy

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Best answer by tommyk56668182

Sorry for the late response. We had som problem finding the documents from our production-environment.

The issue i now solved. We created a new File Type Setting and enabled

Preserve document markup in Adobe PDF(for Microsoft Office 2003 or later).

 

2 replies

G
GirishBedekar
Level 8
June 12, 2020

Are you able To convert the same file using Acrobat?

 

    T
    tommyk56668182Accepted solution
    Level 2
    June 16, 2020

    Sorry for the late response. We had som problem finding the documents from our production-environment.

    The issue i now solved. We created a new File Type Setting and enabled

    Preserve document markup in Adobe PDF(for Microsoft Office 2003 or later).

     

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