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nsvsrk
Level 8
March 26, 2016
Solved

EchoSign With AEM Forms

  • March 26, 2016
  • 18 replies
  • 8431 views

Hi,

  1. Created my EchoSign account and obtained the API Key (Integration Key)
  2. Uploaded an image to the cloud, to be used as my signature
  3. Configured EchoSign configuration in the Tools -> Cloud Services of AEM
  4. Opened "Application for health benefits" form template under Goemetrixx Gov package.
  5. Included a panel with Verify Component.
  6. Included a panel with ESign component and configured ESign component to use the config created in step #3.
  7. Filled up the form and saw the form in verify section.
  8. When I went to ESign section, I got the error message ""User email undefined. Unable to generate signable PDF."

Please suggest.

Appreciate your support.

Thanks,

Rama.

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    Best answer by pankajpr

    Answers inline.

    1. If two people have the same name Rama, in the real world their signatures will not be the same, but in this case, their signatures will be the same. [You have draw functionality for this, ater typing name just draw  your signature]
    2. What is the use of configuring the signature image in Document Cloud account, if it is not being used. [This is used when you sign any document after logging into doc cloud esign service, In esign within form you don't login to esign cloud]

    18 replies

    Show previous replies
    N
    nsvsrkAuthor
    Level 8
    March 29, 2016

    Hi Pankaj,

    I attached the word file. (S1.docx).

    1. I selected a totally different form template, added email to admin (my account) and ran it.

    2. The first image in S1.docx is the image I configured in Adobe Document Cloud.

    3. The second image asks me to start signing. 

    4. When I enter my name as Rama, its corresponding signature is placed on the document, as depicted in the third image.

    5. I still saw the "Click to Sign" button on the bottom right (third image).

    6. When I clicked this button, I see the fourth image.

    Is this the expected behavior?

    I thought that the signature image, I configured for my account in Adobe Document Cloud will come and sit in the signature field.

    Appreciate your support.

    Thanks,

    Rama.

    N
    nsvsrkAuthor
    Level 8
    March 29, 2016

    Attaching the document again.

    Thanks,

    Rama.

    P
    Adobe Employee
    pankajprAdobe Employee
    Adobe Employee
    March 30, 2016

    Hi Rama,

    This is the expected behavior.

    The configured esign account is the first party here, and applicant is the second party who will sign the application and will be different for each submission, so the applicant need to put their signature in the widget. It never checks whether the email in user profile is the same as configured esign cloud service.

    Thanks,

    Pankaj Parashar

    N
    nsvsrkAuthor
    Level 8
    March 30, 2016

    Hi Pankaj,

    1. If two people have the same name Rama, in the real world their signatures will not be the same, but in this case, their signatures will be the same.

    Is this acceptable?

    2. What is the use of configuring the signature image in Document Cloud account, if it is not being used.

    Thanks,

    Rama.

    P
    Adobe Employee
    pankajprAdobe EmployeeAccepted solution
    Adobe Employee
    March 30, 2016

    Answers inline.

    1. If two people have the same name Rama, in the real world their signatures will not be the same, but in this case, their signatures will be the same. [You have draw functionality for this, ater typing name just draw  your signature]
    2. What is the use of configuring the signature image in Document Cloud account, if it is not being used. [This is used when you sign any document after logging into doc cloud esign service, In esign within form you don't login to esign cloud]
      N
      nsvsrkAuthor
      Level 8
      March 30, 2016

      Appreciate all your responses.

      Now I am knowledgeable on E-Sign functionality.

      Thanks,

      Rama.

      W
      Adobe Employee
      workflowuserAdobe Employee
      Adobe Employee
      April 19, 2016

      How do we sign AF when the form is on publish instance. There is no email id associated with the user when the form is being accessed from publish instance

      P
      praasad143143
      August 7, 2017

      This fixed the issue after adding email ID

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