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N
nsvsrk
Level 8
March 26, 2016
Solved

EchoSign With AEM Forms

  • March 26, 2016
  • 18 replies
  • 8433 views

Hi,

  1. Created my EchoSign account and obtained the API Key (Integration Key)
  2. Uploaded an image to the cloud, to be used as my signature
  3. Configured EchoSign configuration in the Tools -> Cloud Services of AEM
  4. Opened "Application for health benefits" form template under Goemetrixx Gov package.
  5. Included a panel with Verify Component.
  6. Included a panel with ESign component and configured ESign component to use the config created in step #3.
  7. Filled up the form and saw the form in verify section.
  8. When I went to ESign section, I got the error message ""User email undefined. Unable to generate signable PDF."

Please suggest.

Appreciate your support.

Thanks,

Rama.

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    Best answer by pankajpr

    Answers inline.

    1. If two people have the same name Rama, in the real world their signatures will not be the same, but in this case, their signatures will be the same. [You have draw functionality for this, ater typing name just draw  your signature]
    2. What is the use of configuring the signature image in Document Cloud account, if it is not being used. [This is used when you sign any document after logging into doc cloud esign service, In esign within form you don't login to esign cloud]

    18 replies

    G
    GirishBedekar
    Level 8
    March 26, 2016

    Make sure the user you have logged in as has email address specified

    N
    nsvsrkAuthor
    Level 8
    March 27, 2016

    Hi,Girish,

    PFA the screenshot, that shows my email id associated with my account.

    Thanks,

    Rama.

    N
    nsvsrkAuthor
    Level 8
    March 27, 2016

    Please take a look at the steps I followed. (I refined them)

    1. Created my EchoSign account and obtained the API Key (Integration Key).
    2. Uploaded an image to the cloud, to be used as my signature.
    3. Configured EchoSign configuration in the Tools -> Cloud Services of AEM (Screen shot in the attachment).
    4. Opened "Application for health benefits" form template under Goemetrixx Gov package. (Screen shot in the attachment).
    5. Configured ESign component in the Sign and Submit Panel to use the config created in step #3. (Screen shot in the attachment).
    6. Previewed the form and entered mandatory fields only. (Screen shot in the attachment).
    7. In the Verify Panel, checked that all my form values are taken while forming the PDF file. (Screen shot in the attachment).
    8. In the Scan and Submit panel, saw the error message:"User email  undefined. Unable to generate signable PDF". (Screen shot in the attachment).
    9. Went back to Step#5 and changed to config to Geometrixx config (shipped OOB) with the same result.

    Please let me know what I am missing.

    Appreciate your help.

    Thanks,

    Rama.

    sudhansh
    Adobe Employee
    sudhanshAdobe Employee
    Adobe Employee
    March 27, 2016

    Hi Rama,

    The email for the user filling the form needs to be specified for ESign to work (https://helpx.adobe.com/aem-forms/6-1/enabling-eSign-your-adaptive-forms.html). As you are doing a preview of the form using authoring UI, the user would be the form author.

    Alternatively, you can render the form using using 'Preview as HTML' in management UI - this would open the form with WCMMode=disabled, and you can use this URL to open the form in a different browser/browser's incognito window - where you can log-in with an alternate user which has email address specified.

    Thanks,

    -Sudhanshu

    N
    nsvsrkAuthor
    Level 8
    March 28, 2016

    Hi Sudhanshu,

    I tried your route for AEM Forms, by previewing as html in another browser, logged in as nsvsrk@yahoo.com (Adobe Document Cloud / eSign services user), with the same result.

    Also created the user nsvsrk@yahoo.com in AEM, made him a member of admin group and tried the same without any luck.

    Since this issue is taking a long time for resolution, please connect with me as adobe connect ASAP.

    Appreciate your support.

    Thanks,

    Rama.

    W
    Adobe Employee
    workflowuserAdobe Employee
    Adobe Employee
    March 28, 2016

    Also make sure your AEM server is https enabled

    N
    nsvsrkAuthor
    Level 8
    March 28, 2016

    Hi,

    How to achieve this? (AEM server is https enabled)

    So many prerequisites are there for esign to work?

    Also, I have seen any documentation in this direction.

    Thanks,

    Rama.

    davinder_kaur1
    davinder_kaur1
    March 28, 2016

    Hello,

    It's a known issue that even eSign is configured successfully and updated  the email for user but still we get an issue in ESign component page in preview of AF.

    Workaround for this issue : Go to authoring of AF. Navigate to esign component section. Go to properties of ESIgn component and perform any change to invalidate the cache. Either change the component name,text etc. Save the properties and then render the AF in preview mode. It should work now.

      W
      Adobe Employee
      workflowuserAdobe Employee
      Adobe Employee
      March 29, 2016

      https://docs.adobe.com/docs/en/aem/6-1/deploy/configuring/config-ssl.html

      P
      Adobe Employee
      pankajprAdobe Employee
      Adobe Employee
      March 29, 2016

      Hi,

      Please follow the below mentioned instructions.

      1.Go to http://localhost:4502/projects.html
      2.Go to Tools>Operations>Security>Users
      3. Click on Administrator (admin) user
      4. Provide valid email address
      5. Save and Close.
      6. Preview the form.
      7. Fill all the required data filed.
      8. Navigate to Esign Panel, You will see esign widget loaded after 10-20 secs.

       

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