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abhilashy577678
abhilashy577678
Level 2
April 28, 2020
Solved

Dynamic font change from Lower to higher environment.

  • April 28, 2020
  • 3 replies
  • 8633 views

Hi All,

 

I am facing font change in the output pdfs when the code is moved from lower environment to higher environment.

I have archived the application and used import option in higher environment adminUI and deployed.

 

Checked -Deploy assets to runtime when import is complete in the import page.

Unchecked -  Overwrite configuration when import is complete

 

Can anyone give pointers to handle this issue?

@2933582 @10014790 @336592 

 

Regards,

Abhilash

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Best answer by abhilashy577678

The issue is resolved by checking the font availability in higher environment. The right fonts were added in higher environment and now fonts are working as expected

3 replies

Mayank_Gandhi
Adobe Employee
Mayank_GandhiAdobe Employee
Adobe Employee
April 28, 2020

Check the lower environment pdf properties for font and compare it with higher environment pdf properties to see if the font is missing or replaced.

@abhilashy577678 

    abhilashy577678
    abhilashy577678Author
    Level 2
    April 29, 2020
    There is no error in output. only change in Dev output and QC output is Font is been changed in Flat PDF output. To generate flat pdf i have used renderPDF activity first then passed it to a trasnformPDF activity. RenderPDF output is also shows correct output in both environment but when trasformed to flat using trasformPDF activity there is font mismatch in outputs. Need to check from where these fonts are picked! any configurations check in adminUI ?? Sorry cannot share the attachments due to restrictions.
    Mayank_Gandhi
    Adobe Employee
    Mayank_GandhiAdobe Employee
    Adobe Employee
    May 8, 2020

    @abhilashy577678 Are you able to get past this now?

     

      abhilashy577678
      abhilashy577678AuthorAccepted solution
      Level 2
      July 8, 2020

      The issue is resolved by checking the font availability in higher environment. The right fonts were added in higher environment and now fonts are working as expected

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