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abhilashy577678
abhilashy577678
Level 2
April 28, 2020
Solved

Dynamic font change from Lower to higher environment.

  • April 28, 2020
  • 3 replies
  • 8633 views

Hi All,

 

I am facing font change in the output pdfs when the code is moved from lower environment to higher environment.

I have archived the application and used import option in higher environment adminUI and deployed.

 

Checked -Deploy assets to runtime when import is complete in the import page.

Unchecked -  Overwrite configuration when import is complete

 

Can anyone give pointers to handle this issue?

@2933582 @10014790 @336592 

 

Regards,

Abhilash

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Best answer by abhilashy577678

The issue is resolved by checking the font availability in higher environment. The right fonts were added in higher environment and now fonts are working as expected

3 replies

Mayank_Gandhi
Adobe Employee
Mayank_GandhiAdobe Employee
Adobe Employee
April 28, 2020

Check the lower environment pdf properties for font and compare it with higher environment pdf properties to see if the font is missing or replaced.

@abhilashy577678 

    abhilashy577678
    abhilashy577678Author
    Level 2
    April 28, 2020

    Hi Mayank, Thanks for your response. Can you specify where exactly these properties need to be checked ?? I made a check in XDP Form under file->form properties->Default fonts and both Dev(lower) and QC (higher) looks same. Any checks in Forms admin UI ?? @mayank_gandhi 

    Mayank_Gandhi
    Adobe Employee
    Mayank_GandhiAdobe Employee
    Adobe Employee
    May 8, 2020

    @abhilashy577678 Are you able to get past this now?

     

      abhilashy577678
      abhilashy577678AuthorAccepted solution
      Level 2
      July 8, 2020

      The issue is resolved by checking the font availability in higher environment. The right fonts were added in higher environment and now fonts are working as expected

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