DNA Sample Dynamic Form not working properly | Community
Skip to main content
T
TronWi
July 14, 2025

DNA Sample Dynamic Form not working properly

  • July 14, 2025
  • 1 reply
  • 846 views

Hello all, I work for a company who uses designer to build forms & I am the designer. 

I have a dynamic pdf form that has a qr code that has been created and is printing the user attributes incorrectly. You would think the qr code output would print correctly because the Hierarchy is in order per each field as well as the Collection List. Everything checked is within this list. To make matters even more confusing is that there is a previous file that worked & it's identical to the file that I'm working on: Collection List, Hierarchy, the value of the barcode which is (Automatic Scripting, Delimited format, Pipe, UTF-8 Char. Encoding, etc.) Everything is identical. Why is one field out of order when this barcode is printed?!? 

I don't know what else to do, could someone help.

1 reply

Khushwant_Singh
Adobe Employee
Khushwant_SinghAdobe Employee
Adobe Employee
July 22, 2025

@tronwi , Can you share both working and non-working files?

T
TronWiAuthor
July 22, 2025

Also, to reiterate, for whatever reason the gender field is coming out at the end instead of in order after scanning the code.

T
TRON81
September 16, 2025

Hi @tronwi ,

Can you please attach PDF in which barcode is not showing while printing using acrobat reader but showing in Acrobat Pro.

 


Yes... will have to do it sometime tomorrow when I'm back in the office. Apparently changing the hierarchy field name is the one that changed the collection list. Now I've done research into this new issue where Acrobat reader cannot read the barcode because it doesn't support PDF4717 paper barcodes. Is there some truth to this?

Terms & ConditionsAccessibility statement

Loading footer...