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TronWi
July 14, 2025

DNA Sample Dynamic Form not working properly

  • July 14, 2025
  • 1 reply
  • 846 views

Hello all, I work for a company who uses designer to build forms & I am the designer. 

I have a dynamic pdf form that has a qr code that has been created and is printing the user attributes incorrectly. You would think the qr code output would print correctly because the Hierarchy is in order per each field as well as the Collection List. Everything checked is within this list. To make matters even more confusing is that there is a previous file that worked & it's identical to the file that I'm working on: Collection List, Hierarchy, the value of the barcode which is (Automatic Scripting, Delimited format, Pipe, UTF-8 Char. Encoding, etc.) Everything is identical. Why is one field out of order when this barcode is printed?!? 

I don't know what else to do, could someone help.

1 reply

Khushwant_Singh
Adobe Employee
Khushwant_SinghAdobe Employee
Adobe Employee
July 22, 2025

@tronwi , Can you share both working and non-working files?

T
TronWiAuthor
July 22, 2025

Also, to reiterate, for whatever reason the gender field is coming out at the end instead of in order after scanning the code.

Khushwant_Singh
Adobe Employee
Khushwant_SinghAdobe Employee
Adobe Employee
August 6, 2025

Evening,

Unfortunately I don't have printing capability, let alone using a scanner. The client that I am working with is offsite who prints this document and scans it. Not exactly sure what type of scanner is used nor the print method. 

Which brings me to my next point. I wanted a second opinion that there's nothing I can do on my end which it seems I've gotten. I had set up a meeting a few days ago for Monday and wanted to go over a few trials with him on some print options. 

And this was my plan:

Test Case #1: Print Without Scaling
o Instructions: Print using “Actual Size” or 100% scale and avoid “Fit to
Page.”
Goal: is to rule out scaling interference.
‐ Test Case #2: Print to PDF and Scan that
o Print the form to Microsoft Print to PDF then scan the QR code on‐screen or
from the PDF.
Goal: To Determine if print media is the issue or if the problem exists
before hard copy.
‐ Test Case #3: Include Barcode Output on the form
o Show the same delimited data as a text field under the form
Allow him to compare visible output with scanned result to spot any
misalignment within the coded data.

 

Like to know your thoughts in this regard. Any more trials that I should go over with him, what if none of these options work then what?


@tronwi did you try printing Microsoft Print to PDF  as suggested by @gvdpatida1 

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