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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

af aem-af-901-004- Encountered an internal error while submitting the form


Level 2

HI Team,

I am getting af aem-af-901-004 Encountered an internal error while submitting the form error when I am enabling the document of record for Adobe Sign. I am using AEM6.5 version.

Can you please help and suggest?




3 Replies


Level 9

What is the operating system of the server?


Level 2
from log i could see this error 01.12.2020 00:12:25.179 *ERROR* [sling-default-4-AdobeSignRefreshTokenScheduleJob] Refresh Token not present for: /conf/global/settings/cloudconfigs/fdm/ms-dynamics-odata-cloud-service/jcr:content