af aem-af-901-004- Encountered an internal error while submitting the form

[surya1]

HI Team,

I am getting af aem-af-901-004 Encountered an internal error while submitting the form error when I am enabling the document of record for Adobe Sign. I am using AEM6.5 version.

Can you please help and suggest?

Regards,

Surya.

[GirishBedekar]

What is the operating system of the server?

[surya1]

MS Windows -Version 10.0.14393

[surya1]

from log i could see this error 01.12.2020 00:12:25.179 *ERROR* [sling-default-4-AdobeSignRefreshTokenScheduleJob] com.adobe.forms.foundation.oauth.model.OAuthConfigSlingModel Refresh Token not present for: /conf/global/settings/cloudconfigs/fdm/ms-dynamics-odata-cloud-service/jcr:content