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SOLVED

AEM is not starting

shubham250894
Level 2
Level 2

I started the AEM author instance by the start.bat ( crx-quickstart > bin > start.bat ), there the server is showing the startup complete but when i am hitting on link localhost:4502 it is showing connection refused ??

Untitled.pngstartup.png

1 Accepted Solution
Veena_Vikram
Correct answer by
Community Advisor
Community Advisor

In your office network if you are using a proxy network, this issue can happen in chrome . We have faced this issue due to the proxy settings in chrome browser. Could you check the below

If you are using Chrome. Can you go to settings --> Change proxy settings --> if the bypass proxy is unchecked , please check it....

1223201_pastedImage_0.png

Since I dont have proxy settings, below image is only for demonstration

1223203_pastedImage_0.png

Let me know if this worked

Thanks

Veena

View solution in original post

9 Replies
cquser1
Level 8
Level 8

Hi,

Are you able to open crxde[http://localhost:4502/crx/de/index.jsp ] or explorer or system console[http://localhost:4502/system/console/configMgr ].

Also, can you check for anything suspicious in error/startup log file.

Sh1ju
Level 4
Level 4

Are you able to view bundles from felix console  http://localhost:4502/system/console/bundles  ? Any issues from  Error.log ?

shubham250894
Level 2
Level 2

I am not even able to hit the login page of AEM, and i am not able to find anything suspicious in error.log,

Later i realized that i am able to work in explorer but not in chrome so i got ip of my system and from that i accessed AEM

(<ip address>:4502) but not when i hit localhost:4502, Why so?

Sh1ju
Level 4
Level 4

Add following line in your hosts file (location ....\Windows\System32\drivers\etc)

127.0.0.1       localhost

Jörg_Hoh
Employee
Employee

Hi,

please check your error.log for the string "4502". Looks like your AEM instance is not bound to this port (for whatever reason). Can you check "http://127.0.0.1:4502/" as well (just to make sure, that your local Windows isn't broken)?

kind regards,
Jörg

Veena_Vikram
Correct answer by
Community Advisor
Community Advisor

In your office network if you are using a proxy network, this issue can happen in chrome . We have faced this issue due to the proxy settings in chrome browser. Could you check the below

If you are using Chrome. Can you go to settings --> Change proxy settings --> if the bypass proxy is unchecked , please check it....

1223201_pastedImage_0.png

Since I dont have proxy settings, below image is only for demonstration

1223203_pastedImage_0.png

Let me know if this worked

Thanks

Veena

View solution in original post

shubham250894
Level 2
Level 2

Thanks @shiju for the concern but changing proxy settings worked for me, as i am working office network so no admin rights is there

shubham250894
Level 2
Level 2

Thanks @Jorg i searched the port number string in log it showed the result, and the loopback link "http://127.0.0.1:4502/" also was not working, but thanks for the help