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bomfaswt
February 12, 2021
Solved

Viewer Presets don't appear

  • February 12, 2021
  • 3 replies
  • 1496 views

I'm trying to create or edit a Preset Viewer, but I can't do either.

 

To have the default list is it necessary to be connected to the Experience Cloud?

 

 

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Best answer by diksha_mishra

In order to be able to utilize Scene7/Dynamic Media Viewers, you must have a DM configuration in place.

This is a separate license that integrates with AEM and provides additional dynamic viewing capabilities to your images/videos.

More info here: https://experienceleague.adobe.com/docs/experience-manager-64/assets/dynamic/managing-viewer-presets.html?lang=en#viewer-support-for-responsive-designed-web-pages

 

3 replies

diksha_mishra
Community Advisor
diksha_mishraCommunity AdvisorAccepted solution
Community Advisor
February 16, 2021

In order to be able to utilize Scene7/Dynamic Media Viewers, you must have a DM configuration in place.

This is a separate license that integrates with AEM and provides additional dynamic viewing capabilities to your images/videos.

More info here: https://experienceleague.adobe.com/docs/experience-manager-64/assets/dynamic/managing-viewer-presets.html?lang=en#viewer-support-for-responsive-designed-web-pages

 

    K
    Adobe Employee
    kerr666Adobe Employee
    Adobe Employee
    February 16, 2021

    Please try re-configuring the AEM DM instance and ensure that you have the publish set to immediately for the first time, once setup is complete, you can make changes as per your liking. After completion you should see the "/conf/global/settings/dam/dm/presets/viewer" in crx/de.

     

    After which you can go to tools > Assets > viewers card and create a viewer of your choice.

     

    Here is a help document for your reference: https://experienceleague.adobe.com/docs/experience-manager-64/assets/dynamic/managing-viewer-presets.html?lang=en#keyboard-accessibility-for-viewers

      G
      Adobe Employee
      gurpreetsinghAdobe Employee
      Adobe Employee
      March 3, 2021

      When you configure dynamic media cloud service, OOTB viewer presets present under /libs/settings/dam/dm/presets/viewer get copied to /conf/global/settings/dam/dm/presets/viewer after which they are seen on the viewer presets page. So, please check that you have created DM cloud configuration.

       

      You can also trigger the copy of viewer presets manually as given in - https://experienceleague.adobe.com/docs/experience-manager-64/assets/dynamic/config-dynamic.html?lang=en#optional-migrating-dynamic-media-presets-and-configurations-from-to-zero-downtime 

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        March 11, 2021
        @gurpreetsingh, Thank you for post solution with AEM Community. This helps in posterity. Keep the wonderful contribution going (both as learner and contributor).
        Kautuk Sahni
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