Unable to choose 'Open' for Excel DAM assets in IE 11
Has anyone been having issues with Excel documents in the DAM opening in IE 11? If you link to Excel DAM assets they won’t open if you select the “Open” option in IE. If you choose “Save” and then open the file it’s fine. If we move the Excel file into Eloqua’s document manager, it’s fine. PDF documents are also fine. Firefox and Chrome are also fine. It doesn’t matter if the link is in an email, on a published webpage, or if someone just pastes the URL directly into the browser.
What our users are experiencing -- When you click the link for an Excel DAM asset in IE, you first get the dialog box to Open/Save/Save As. When you choose "Open", you get a blank browser window, a message displays that the file is being downloaded, and then when the message goes away you're still looking at a blank page. The file never opens.