Link de download do Assets - Erro 404 para arquivo epub | Community
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TatiSantos
Level 2
July 10, 2023
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Link de download do Assets - Erro 404 para arquivo epub

  • July 10, 2023
  • 1 reply
  • 706 views

Olá, geramos vários links de arquivos para download para nossas comunicações com clientes. Há arquivos EPUB que estamos tentando gerar, mas ao clicar no link, ao invés de realizar o download, dá erro 404.

https://www.prudential.com.br/content/dam/prudential/canais-de-atendimento/guia_epub_segurado_prudential_protecao_em_vida_plus_com_assistencias.epub

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Best answer by TatiSantos

Thank you!
It doesn't need to login to download.

I'll try the support ticket! 🙂

1 reply

diksha_mishra
Community Advisor
diksha_mishraCommunity Advisor
Community Advisor
July 10, 2023

@tatisantos seems like EPUB format has limited support, as per: https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/assets/file-format-support.html?lang=en

Also, if the URLs are behind a login, we might not be able to access the URLs publicly. Please check with your internal team first and if needed, open a support ticket with Adobe later. 

 

    T
    TatiSantosAuthorAccepted solution
    Level 2
    July 10, 2023

    Thank you!
    It doesn't need to login to download.

    I'll try the support ticket! 🙂

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