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SOLVED

Link de download do Assets - Erro 404 para arquivo epub

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Level 2

Olá, geramos vários links de arquivos para download para nossas comunicações com clientes. Há arquivos EPUB que estamos tentando gerar, mas ao clicar no link, ao invés de realizar o download, dá erro 404.

https://www.prudential.com.br/content/dam/prudential/canais-de-atendimento/guia_epub_segurado_pruden...

1 Accepted Solution

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Correct answer by
Level 2

Thank you!
It doesn't need to login to download.

I'll try the support ticket!

View solution in original post

2 Replies

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Community Advisor

@TatiSantos seems like EPUB format has limited support, as per: https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/assets/file-format-...

Also, if the URLs are behind a login, we might not be able to access the URLs publicly. Please check with your internal team first and if needed, open a support ticket with Adobe later. 

 

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Correct answer by
Level 2

Thank you!
It doesn't need to login to download.

I'll try the support ticket!