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Vani1012
Level 6
January 16, 2023
Solved

Issue in dam properties

  • January 16, 2023
  • 3 replies
  • 1511 views

I have a user 'abc' in two environments(test&uat), In both the environments the user 'abc' having same permissions.

But when I open the asset properties The properties look completely different than on test

UAT - wrong fields, also tabs don't show all required mandatory fields.

Test- as Expected showing correct results.

Can anyone help 

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Best answer by digarg17

Asset will use metadata schema applied on the folder or its parent folder where it is present. All assets in a folder will have the same schema. You can check schema applied on folder using folder properties as mentioned in my above post.

3 replies

diksha_mishra
Community Advisor
diksha_mishraCommunity Advisor
Community Advisor
January 16, 2023

@vani1012 that happens when the metadata schemas are different in these 2 environments.

Can you try exporting a package of schema from this path: /conf/global/settings/dam/adminui-extension/metadataschema and import the same to UAT env?

This will start showing same metadata fields in both the asset properties.

    V
    Vani1012Author
    Level 6
    January 16, 2023

    Metadata schema is same in both the environments

      Nitin_laad
      Community Advisor
      Nitin_laadCommunity Advisor
      Community Advisor
      January 20, 2023

      Hi @vani1012 

      If you have already attempted the suggestions previously mentioned and the issue remains unresolved, one possible solution to try would be to delete the current schema, apply the default schema and observe if you get the changes.  Afterward, you may reinstall the schema you wish to use and evaluate if it makes a difference.

       

        D
        Adobe Employee
        digarg17Adobe Employee
        Adobe Employee
        January 16, 2023

        @vani1012  : Check on two things :

        a)same metadata schema with same set of fields etc exists on both env.

        Check here : 

        http://<server:port>/mnt/overlay/dam/gui/content/metadataschemaeditor/schemalist.html?formPath=/conf/global/settings/dam/adminui-extension/metadataschema

         

        b)same metadata schema has been applied on the folder where you are testing or on the root folder.

         

        Check on asset folder properties for checking metadata schema  applied on it:

        http://localhost:4502/mnt/overlay/dam/gui/content/assets/v2/foldersharewizard.html/content/dam/<folder path>

        If you have access to crxde you can also check folder's properties where you are testing , should have metadata schema or any of its root folder. By default , all have default schema applied. 

          V
          Vani1012Author
          Level 6
          January 16, 2023

          How to find which metadata schema used by the asset?

            D
            Adobe Employee
            digarg17Adobe EmployeeAccepted solution
            Adobe Employee
            January 16, 2023

            Asset will use metadata schema applied on the folder or its parent folder where it is present. All assets in a folder will have the same schema. You can check schema applied on folder using folder properties as mentioned in my above post.

              Himanshu_Jain
              Community Advisor
              Himanshu_JainCommunity Advisor
              Community Advisor
              January 18, 2023

              Check metadata schemas in both the environments first .Then check from folder properties which metadata schema is applied .

              Himanshu Jain
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