How to re-process existing assets after adding a new smart crop - without losing original crop adjustments | Community
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GeraintJo
Level 4
April 18, 2024
Solved

How to re-process existing assets after adding a new smart crop - without losing original crop adjustments

  • April 18, 2024
  • 3 replies
  • 2364 views

Hi,

 

we've uploaded over a 1000 assets with 7 smart crops set in the image profile.

 

We now want to add 3 more smart crops - and apply them to all existing images.

 

We can do this by running the 'dynamic media re-process assets' workflow.

 

BUT....

 

any adjustments to smart crop setting on any of those original images are LOST when we run that workflow.

 

Does anyone know how we can get the new smart crops available to existing assets WITHOUT losing any of the changes already made ?

 

Thanks

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Best answer by GeraintJo

Hi,

 

just to bring this to a close.

 

Adobe acknowledged that this is a bug, and have already coded a fix that they are planning to go live both for Cloud and Managed Service Assets instances by end of May 2024.

 

Good news - once it's live !!

3 replies

Adilos-Cantuerk
Community Advisor
Adilos-CantuerkCommunity Advisor
Community Advisor
April 18, 2024

Hi @geraintjo ,


this is strange. I just tried to replicate this behavior.
But maybe I did something different.
Can we compare the steps that you did to mine?

Step 1: I created a image profile - called it test.
Step 2: a added some smartcrops - 1:1 - 2:3 - 3:2 
Step 3: i attached this profile to a folder with some images. -I reprocessed the images so that they will contain the smartcrops from the setting.
Step 4: I changed the smart crops - so that i will be able to see if my next step will reset them.

Step 5: i added more smartcrops to the same profile. 16:9 - 1:12
Step 6: Reprocess the images

My previously edited smart crops stayed as i set them - the new smart crops are available.

    G
    GeraintJoAuthor
    Level 4
    April 18, 2024
    mmmm
     
    that's what I did yes.
     
    What workflow did you use ?
     
    Maybe something different in our 'Dynamic Media  Reprocess assets' workflows ?
     
    G
      Adilos-Cantuerk
      Community Advisor
      Adilos-CantuerkCommunity Advisor
      Community Advisor
      April 19, 2024

      I just selected the assets and clicked the reprocess (full process) button from the action bar.

        G
        GeraintJoAuthor
        Level 4
        April 19, 2024

        OK - that looks like a custom task for you  - as we don't have that option.

         

        It looks like a very different action bar.

         

        Is that the app, or assets essentials ?

         

        Does it start a w/flow - can you tell what the w/flow is ?

         

        Thanks

          kautuk_sahni
          Community Manager
          kautuk_sahniCommunity Manager
          Community Manager
          May 16, 2024

          @geraintjo  Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

          Kautuk Sahni
          G
          GeraintJoAuthorAccepted solution
          Level 4
          May 16, 2024

          Hi,

           

          just to bring this to a close.

           

          Adobe acknowledged that this is a bug, and have already coded a fix that they are planning to go live both for Cloud and Managed Service Assets instances by end of May 2024.

           

          Good news - once it's live !!

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