workflow notifications after delivery | Adobe Higher Education
Skip to main content
M
mmbb110
Level 9
September 10, 2020
Beantwortet

workflow notifications after delivery

  • September 10, 2020
  • 3 Antworten
  • 6796 Ansichten

Hi,

 

I want to schedule a single send delivery via a workflow and once that delivery completes, I am looking for getting an email notification with the delivery details, like total delivered, total bounces etc.

 

is this possible?

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von shelly-goel
If you go with a workflow for the delivery as suggested by @bisswang, you may use Query on Delivery (extract info in Additonal data) > Extract File > Transfer File. This might simplify the workflow and there would be a single place for intended people to look at the report on demand

3 Antworten

B
Adobe Employee
bisswangAdobe Employee
Adobe Employee
September 10, 2020

You could solve this via a workflow:

  • Most KPIs are stored aggregated on the delivery
  • You could fetch them and enrich a profile (the one receiving the stats) with it
  • Then create a small mail template which sends the data
M
mmbb110Autor
Level 9
September 30, 2020
I will be utilizing the information on the following page to set up hourly throttled deliveries. https://docs.adobe.com/content/help/en/campaign-standard/using/testing-and-sending/scheduling-messages/computing-the-sending-date.html, The deliveries will be spread into batches, example: every hour to specific number of audiences, the deployment completion depends on the audience count which may vary for different messages. I am looking for a notification containing the time of each hourly send along with the volume sent each hour
SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
September 11, 2020

Hi @mmbb110,

 

Once you setup delivery alerting criteria follow below to configure the delivery alerting dashboard and this will help to send the notifications when you meet the criteria defined.

Documentation link: Delivery Alerting Dashboard 

 

Thanks, Sathees

Thanks, Sathees
M
mmbb110Autor
Level 9
September 13, 2020
Thanks, I did set up a delivery alerting criteria using delivery in progress filter and used 5 in the delivery target minimum size and in the criteria and for the min processed ratio required for the deliveries in progress criterion = 0.01. I scheduled a message and it finished immediately but I did not get any alert. Is that because the message had very less audience size?
SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
September 21, 2020

Hi @mmbb110,

 

Are you using workflow supervisors group? Can you verify "Alert group" under "General" tab on delivery alerting dashboard to make that's configured properly.

 

Thanks, Sathees

Thanks, Sathees
M
mmbb110Autor
Level 9
September 23, 2020
@satheeskannak, I was able to get this working and received the delivery alerting report, Thanks for your assistance. the delivery alerting report is a consolidated one and shows all messages that meet the criteria defined. How can I filter this alerting for specific messages only? also If I have a re-occurring email how do I get the stats or alerting for those messages. .
Allgemeine NutzungsbedingungenAccessibility statement

Loading footer...