Outbound channels are the most commonly used with Adobe Campaign: email, sms, etc. These are channels where you contact your customers using Adobe Campaign.
Inbound channels, such as call center, are channels where you enable customers to contact you.
Outbound channels are the most commonly used with Adobe Campaign: email, sms, etc. These are channels where you contact your customers using Adobe Campaign.
Inbound channels, such as call center, are channels where you enable customers to contact you.
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