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SOLVED

utilising audience from tracking logs

MatiasBk
Level 2
Level 2

Hi, 

 

We've created an audience based on Tracking Log label values. Now I want to to use that audience in another segmentation to build a new audience. However, when I add an Audience to the Audience builder, I can only select audiences with "Profile" as targeting dimension, not my audiences with "ms:trackingLogAppSubRcp:profileTrackingLog" as targeting dimension. 

 

How can I use that audience with "ms:trackingLogAppSubRcp:profileTrackingLog" as Targeting Dimension for further Audience work? Screenshot 2020-08-18 at 13.43.31.png

1 Accepted Solution
MatiasBk
Correct answer by
Level 2
Level 2

Hey @taplondon_josh

Thanks for your reply, however, it does not quite seem to cut it - maybe I need to change my approach. 

So I have

- Audience A): Bunch of profiles sent an in-app message

- Audience B): Bunch of profiles who actually clicked "button_1" of the in-app message, deducted from querying the tracking logs. 

 

I now want to have A-B to reach out again to the users who did not already click through. 

 

My idea was to create a new audience with all of audience A EXCEPT also in Audience B. But wether I'm in a workflow or just create an audience from the Audiences tab, I can't select Audience B. So I can't see I can do it the way you describe. Any idea of how to achieve what I want, maybe with a different approach all together? 

 

Ok, I just tried to simply do the transaction log query inside of my Audience A and that seems to give me what I want 🙂 

View solution in original post

3 Replies
taplondon_josh
Level 2
Level 2

Hi @MatiasBk ,

When trying to add an existing audience to a newly created audience, ACS will only show you audiences with a targeting dimension that matches the one selected for the new audience. Unfortunately I'm not sure if it's possible to choose the Application Tracking Logs table as the targeting dimension when creating a new audience, but it should be possible to do this via a workflow.

 

Read in the audience you've already created, perform the segmentation to remove some records from the target population and then save to a new audience:

taplondon_josh_0-1597831081999.png

 

Thanks,

Josh

MatiasBk
Correct answer by
Level 2
Level 2

Hey @taplondon_josh

Thanks for your reply, however, it does not quite seem to cut it - maybe I need to change my approach. 

So I have

- Audience A): Bunch of profiles sent an in-app message

- Audience B): Bunch of profiles who actually clicked "button_1" of the in-app message, deducted from querying the tracking logs. 

 

I now want to have A-B to reach out again to the users who did not already click through. 

 

My idea was to create a new audience with all of audience A EXCEPT also in Audience B. But wether I'm in a workflow or just create an audience from the Audiences tab, I can't select Audience B. So I can't see I can do it the way you describe. Any idea of how to achieve what I want, maybe with a different approach all together? 

 

Ok, I just tried to simply do the transaction log query inside of my Audience A and that seems to give me what I want 🙂 

View solution in original post