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It_s_Alex_Hsu
August 28, 2019
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Using CRM ID to trigger transactional message?

  • August 28, 2019
  • 2 replies
  • 2390 views

Hello,

So by reading this article. I'm left with the impression that I should be able to trigger a transactional message via an API using CRM ID. However, I was not able to find an example of how this is implemented anywhere else.

Can someone please help confirm that I can indeed trigger a transactional message through Adobe Campaign via CRM ID only?

How would the API call for this type of request look like?

Alex

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Best answer by bisswang

Yes, you can trigger it based on CRM only.

You have to define Profile as targeting dimension and add the related reconiliation.

To note: if no matching profile was found for the CRM ID, the event will just be discarded

The format of the API call you can get when clicking on the API Preview button of the event.

2 replies

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Adobe Employee
bisswangAdobe EmployeeAccepted solution
Adobe Employee
August 28, 2019

Yes, you can trigger it based on CRM only.

You have to define Profile as targeting dimension and add the related reconiliation.

To note: if no matching profile was found for the CRM ID, the event will just be discarded

The format of the API call you can get when clicking on the API Preview button of the event.

I
It_s_Alex_HsuAuthor
August 28, 2019

Great, thanks for confirming!

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