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SOLVED

Unable to update a profile's organizational unit

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Level 1

I created an profile through the ACS Profile API. I am able to retrieve the profile information through the GetProfile call. But I am not able to update the organization unit for the newly created profile. Please suggest.

 

API call used as shown in the documentation:

https://docs.adobe.com/content/help/en/campaign-standard/using/working-with-apis/managing-organizati...

 

Error received in the Postman call is :

 

RST-360011 An error has occurred - please contact your administrator.
Unable to find document with path 'Profiles' from key '14962512' (document with schema 'recipient')

 

 

 

1 Accepted Solution

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Correct answer by
Administrator

Hi @sumonab999459,

 

We have a similar thread on the issue you have posted. Here's the URL to that thread: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/campaign-adobe-io-rest-api-...

The conversation here might help in resolving your issue. Please let us know if you have more questions.

Regards,

Sukrity 

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2 Replies

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Level 4

Please post your req here, and did you do get org unitbase and did you patch the PK of org unit to profile.

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Correct answer by
Administrator

Hi @sumonab999459,

 

We have a similar thread on the issue you have posted. Here's the URL to that thread: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/campaign-adobe-io-rest-api-...

The conversation here might help in resolving your issue. Please let us know if you have more questions.

Regards,

Sukrity