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SOLVED

Transfer file from ACS to external SFTP using ssh private key

michellelowsl
Level 3
Level 3

Hi 

 

In the external account configuration in ACS, I'm only able to set up remote SFTP connection using username and password. Is there a way to establish the connection using ssh private key instead? Any help is appreciated.

 

thanks 

Adobe Campaign Standard file transfer private key public key sftp
1 Accepted Solution
DavidKangni
Correct answer by
Community Advisor
Community Advisor

Hi Michelle,

 

I did this for Adobe hosted SFTP so I'm assuming that it's do able for external SFTP.

You have to  open a ticket with Adobe Support and ask them to set it up for you. You will need to provide them a ssh public key and IP that will be used to connect to the SFTP.

They need to authorize the campaign server with the SFTP server using a SSH key pair from the backend. Once this step is completed, you will be able to use the SFTP as an external account in workflow activities.

 

Thanks

David

View solution in original post

4 Replies
DavidKangni
Correct answer by
Community Advisor
Community Advisor

Hi Michelle,

 

I did this for Adobe hosted SFTP so I'm assuming that it's do able for external SFTP.

You have to  open a ticket with Adobe Support and ask them to set it up for you. You will need to provide them a ssh public key and IP that will be used to connect to the SFTP.

They need to authorize the campaign server with the SFTP server using a SSH key pair from the backend. Once this step is completed, you will be able to use the SFTP as an external account in workflow activities.

 

Thanks

David

View solution in original post

craigthonis
Employee
Employee

David's response is correct.  Please submit a request to Adobe Campaign Support and we'll get the key installed.

 

Regards,

Craig

RakhuSingh
Level 2
Level 2

Hi Craig,

 

This can now be done from campaign control panel, right? Moreover, the SFTP that comes with Adobe Campaign standard also can be connected using a private key only. How do we request that to be set up with Adobe if we wish to extract data from Adobe Campaign Standard and transfer it to the default SFTP that comes with Adobe Campaign Standard and is visible in control panel?

 

Thanks in advance