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M
michellelowsl
Level 3
March 25, 2020
Solved

Transfer file from ACS to external SFTP using ssh private key

  • March 25, 2020
  • 2 replies
  • 7791 views

Hi 

 

In the external account configuration in ACS, I'm only able to set up remote SFTP connection using username and password. Is there a way to establish the connection using ssh private key instead? Any help is appreciated.

 

thanks 

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    Best answer by DavidKangni

    Hi Michelle,

     

    I did this for Adobe hosted SFTP so I'm assuming that it's do able for external SFTP.

    You have to  open a ticket with Adobe Support and ask them to set it up for you. You will need to provide them a ssh public key and IP that will be used to connect to the SFTP.

    They need to authorize the campaign server with the SFTP server using a SSH key pair from the backend. Once this step is completed, you will be able to use the SFTP as an external account in workflow activities.

     

    Thanks

    David

    2 replies

    DavidKangni
    Community Advisor
    DavidKangniCommunity AdvisorAccepted solution
    Community Advisor
    March 25, 2020

    Hi Michelle,

     

    I did this for Adobe hosted SFTP so I'm assuming that it's do able for external SFTP.

    You have to  open a ticket with Adobe Support and ask them to set it up for you. You will need to provide them a ssh public key and IP that will be used to connect to the SFTP.

    They need to authorize the campaign server with the SFTP server using a SSH key pair from the backend. Once this step is completed, you will be able to use the SFTP as an external account in workflow activities.

     

    Thanks

    David

    David Kangni
      M
      michellelowslAuthor
      Level 3
      March 27, 2020
      Thanks David. I've submitted a request to Adobe.
        Craig_Thonis
        Adobe Employee
        Craig_ThonisAdobe Employee
        Adobe Employee
        March 26, 2020

        David's response is correct.  Please submit a request to Adobe Campaign Support and we'll get the key installed.

         

        Regards,

        Craig

          R
          RakhuSingh
          Level 2
          January 18, 2021

          Hi Craig,

           

          This can now be done from campaign control panel, right? Moreover, the SFTP that comes with Adobe Campaign standard also can be connected using a private key only. How do we request that to be set up with Adobe if we wish to extract data from Adobe Campaign Standard and transfer it to the default SFTP that comes with Adobe Campaign Standard and is visible in control panel?

           

          Thanks in advance

           

          M
          Mike-Rhoades
          October 26, 2021

          Hi Rakhu,

           

          You should be able to do this already as the Adobe SFTPs are a selection in the extract file workflow component. You will need to generate your SSH private/public keys which can be done by running the ssh-keygen command in GitHub or use PuTTYgen and then load your Public key into ACS via the control panel.

           

          Then use WinSCP to connect to and access the Adobe SFTP account. 

           

          Regards,

          Mike

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