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Transfer File File Download from File(s) present on Adobe Campaign server does not work!

Jared_Ho
Level 1
Level 1

Hi,

 

I am trying to load file into a workflow from the Adobe Campaign server SFTP. 

 

For example:

My instance URL is https://example.campaign.adobe.com.

The file I am trying to load is stored in /incoming/test.csv.

 

From the documentation here, it seems to advise to follow the relative path of 'sftp<yourinstancename>/'.

 

I have tried inputting 'incoming/test.csv' or 'test.csv' in the file path, but doesn't work.

 

What is the correct file path to enter?

7 Replies
craigthonis
Employee
Employee

Hi Jared,

 

Can you describe the error that you are seeing?

 

Thanks,

Craig

Jared_Ho
Level 1
Level 1
The error i got: No file found (mask='incoming/test.csv')
peterd54639079
Level 2
Level 2

We starting having the same issues in staging environment. We keep getting CRL-290002 Download error in cURL, could not connect to server error.

One thing I noticed in the logs, is the execution server listed is different from the execution server we have setup in the SFTP account.

Jared_Ho
Level 1
Level 1

Hi Craig @craigthonis ,

 

The error i got was:

No file found (mask='incoming/test.csv')

ramon_bisswanger
Employee
Employee

you normally don't need to specify the incoming/ part but just the file name

Jared_Ho
Level 1
Level 1

@ramon_bisswanger, not working as well.

The same error I got: 

No file found (mask='test.csv')

 

I have dropped the file directly inside the incoming folder in the Campaign SFTP.