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Level 2
October 11, 2019

Transactional Message Tracking

  • October 11, 2019
  • 1 reply
  • 10692 views

Hi All,

We have created Event and a Transactional message template in ACS which will be triggered by API call.

So there are some personalized fields which we have created in Event Configuration and used the same in the email template.

Now my question is I want to know the delivery statistics of the Transactional message based on any one field of Event Configuration

Lets say I have created a field called executed date in Event Configuration and used this field in Transactional message Personalization field now I want to track the delivery summary using executed date field.

Note: These event fields data is coming through pay load and we are not storing in ACS.

Is there a way to calculate the same, Please help me with some solution

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1 reply

prasannakumarmarru
Level 4
October 11, 2019

Hi Chaitanya,

I think you can see the data from event context(ctx)-

Level 2
October 14, 2019

Hi Prasanna,

I want to track the data using a particular field created in the event

I have created some fields in event configuration and want to track using that field attached is the screenshot for reference

Here I want to track the delivery summary of transactional message using CandidateId

Thanks & Regards