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ronatsai
ronatsai
Level 2
August 14, 2018

Sending email to whom clicked previous email

  • August 14, 2018
  • 1 resposta
  • 10041 Visualizações

Hi guys,

I'm using Adobe Campaign Standard, and I want to achieve the scenario as below :

Sending a "marketing message-A" via email, after one week, sending "marketing message-B" via email to customers who have clicked a link in previous email (marketing message-A).

How do I set the workflow to achieve this scenario?

Thank you.

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    1 Resposta

    vraghav
    Adobe Employee
    vraghavAdobe Employee
    Adobe Employee
    August 14, 2018

    Hi ronatsai,

    You can do so. Drop a query activity on workflow canvas.

    Edit it to expand Delivery section and then drop Clicked rule on the query editor as shown below.

    Select the delivery of choice.

    Save the workflow and execute it.

    Regards,
    Vipul

      J
      jesperlanther
      Level 2
      August 15, 2018

      Hi Vipul

      How would You set up this query, if you had to find all the profiles that clicked in a recurring email, where the delivery ID changes is different from the master delivery? Then it will not be possible to use the method above if you have to set up the query before the recurring delivery is sent.

      Best regards,

      Jesper

        J
        jesperlanther
        Level 2
        August 20, 2018

        Hi Jesper,

        Glad that I could be of help.

        If you wish to further narrow down the clicks to specific childs of this recurring delivery, you can add a filter on the contact date of child deliveries. Pick specific deliveries like those which have gone out in last 7 days or 1 month.

        Regards,
        Vipul


        Hi Vipul

        Great info. So we could actually use these date parametres, instead of putting Wait periods between deliveries in a workflow. Or will that not give the same result?

        An example could be, that we want to send a delivery to all profiles in a specific segment and send a follow-up delivery 7 days later to all profiles that has opened and another delivery to all profiles that has not opened the first delivery.

        Jesper

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