Level 2

Sending email to whom clicked previous email

Forum|Forum|7 years ago
August 14, 2018
1 reply
10045 views

Hi guys,

I'm using Adobe Campaign Standard, and I want to achieve the scenario as below :

Sending a "marketing message-A" via email, after one week, sending "marketing message-B" via email to customers who have clicked a link in previous email (marketing message-A).

How do I set the workflow to achieve this scenario?

Thank you.

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vraghav

Adobe Employee

Hi ronatsai,

You can do so. Drop a query activity on workflow canvas.

Edit it to expand Delivery section and then drop Clicked rule on the query editor as shown below.

Select the delivery of choice.

Save the workflow and execute it.

Regards,
Vipul

J

jesperlanther

Level 2

Hi Vipul

How would You set up this query, if you had to find all the profiles that clicked in a recurring email, where the delivery ID changes is different from the master delivery? Then it will not be possible to use the method above if you have to set up the query before the recurring delivery is sent.

Best regards,

Jesper

vraghav

Adobe Employee

Hi Vipul

Thank you very much for taking the time to answer.

This is fantastic - I would not have found this way of doing it myself. This will make our workflows more easy to handle.

Thank you very much!

Best regards,

Jesper

Hi Jesper,

Glad that I could be of help.

If you wish to further narrow down the clicks to specific childs of this recurring delivery, you can add a filter on the contact date of child deliveries. Pick specific deliveries like those which have gone out in last 7 days or 1 month.

Regards,
Vipul

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