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ronatsai
ronatsai
Level 2
August 14, 2018

Sending email to whom clicked previous email

  • August 14, 2018
  • 1 reply
  • 10041 views

Hi guys,

I'm using Adobe Campaign Standard, and I want to achieve the scenario as below :

Sending a "marketing message-A" via email, after one week, sending "marketing message-B" via email to customers who have clicked a link in previous email (marketing message-A).

How do I set the workflow to achieve this scenario?

Thank you.

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    1 reply

    vraghav
    Adobe Employee
    vraghavAdobe Employee
    Adobe Employee
    August 14, 2018

    Hi ronatsai,

    You can do so. Drop a query activity on workflow canvas.

    Edit it to expand Delivery section and then drop Clicked rule on the query editor as shown below.

    Select the delivery of choice.

    Save the workflow and execute it.

    Regards,
    Vipul

      J
      jesperlanther
      Level 2
      August 15, 2018

      Hi Vipul

      How would You set up this query, if you had to find all the profiles that clicked in a recurring email, where the delivery ID changes is different from the master delivery? Then it will not be possible to use the method above if you have to set up the query before the recurring delivery is sent.

      Best regards,

      Jesper

        J
        jesperlanther
        Level 2
        August 19, 2018

        Hi jesperlanther,

        You have a valid point and refining the setup depends on the requirement completely.

        However, if the ask is to work with recurring deliveries, you can play with Master link of a delivery.

        As stated in last update use Resource as Tracking Logs and Targeting Dimension as Profile .

        Go to Explorer view and drag master node from within delivery on canvas as shown here

        Now your query will search all clicks which have happened on any of the child delivery of this recurring delivery.

        Regards,
        Vipul


        Hi Vipul

        Thank you very much for taking the time to answer.

        This is fantastic - I would not have found this way of doing it myself. This will make our workflows more easy to handle.

        Thank you very much!

        Best regards,

        Jesper

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