Send Time Optimization and Journey AI

[Tirthsangoi1]

Hi Team,
Whether there needs to be a separate package to be installed for Journey AI or activate any other components related to it?
Send Time Optimization feature can only be used in Continuous Delivery and not for Recurring Delivery.

Regards,
Tirth Sangoi.

[aggabhi · Accepted solution]

Hi @Tirthsangoi1 ,

As per my understanding this is something which is not available as OOTB feature. I will recommend you to reach to adobe support to check if you have access to use the same.

Normally it needs to configure by Adobe Consulting.

Ref https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/preparing-and-te... 

[Tirthsangoi1]

Hi aggabhi,

Thanks for the reply.
We have contacted Adobe Consulting Service for the same.

Regards,
Tirth Sangoi