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SOLVED

Send at local time to recipient?

kim_4494
Level 2
Level 2

Is there a way to schedule an email so that it sends at the local time to the recipient?

i.e. schedule for 8am, but is delivered at 8am in recipient's timezone, not to all at 8am UK time?

Thanks,

Kim

1 Accepted Solution
Vapsy
Correct answer by
Employee
Employee

Hi Kim,

This feature is called as Send Time Optimization and . is currently available as an out of the box feature on Adobe Campaign Standard. Please refer to Adobe Campaign Help | About send time optimization for more information.

In v6 it is not available. However with help of consulting you should be able to get the feature developed using a custom delivery connector.

Regards,
Vipul

View solution in original post

5 Replies
Vapsy
Correct answer by
Employee
Employee

Hi Kim,

This feature is called as Send Time Optimization and . is currently available as an out of the box feature on Adobe Campaign Standard. Please refer to Adobe Campaign Help | About send time optimization for more information.

In v6 it is not available. However with help of consulting you should be able to get the feature developed using a custom delivery connector.

Regards,
Vipul

View solution in original post

davidh2892249
Level 5
Level 5

Hi @Vipul Raghav,

Can you expand a little about a "custom delivery connector" for v6 of Adobe Campaign (classic).

Is this the type of thing that would enable Send Time Optimisation (delivering a delivery to customer at best day/time based on previous engagement) or are you talking more about a solution to handle local timezones.

If there is any documentation you could share, that would also be helpful.

Thanks

David

Vapsy
Employee
Employee

Hi David,

Thank you for sharing your query.

There is no documentation available around it as it is custom implementation work and Consulting are the best people to say about it. Only they can explain if this is feasible to have Send Time Optimization on v6 or not. My knowledge says that custom delivery connector should be able to accomplish this.

Regards,
Vipul

ckumari12
Level 4
Level 4

Hi Vipul,

Is this feature available in v7 of Adobe Campaign Classic?

Thanks,

Chandni

jitendrat766521
Level 2
Level 2

Hi Vipul,

Could you please give some idea on how to achieve /create custom delivery connector for send Time optimization in adobe campaign classic?

Thanks,

Jitendra.