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We are excited to introduce our latest innovation to enhance the Adobe Campaign user experience — the Adobe Campaign v8 Web User Interface!

[Release Update] Release 20.4 - October 2020



Release 20.4 - October Release

Adobe continuously improves its solutions by adding new capabilities, enhancements and fixes.
All Adobe Campaign Standard instances are upgraded with every new release. No action is required to upgrade.
Upgrades are deployed in two phases. First, Stage instances are upgraded to allow our customers to test new capabilities and adapt their configuration if needed. Production instances are then subsequently upgraded.
Environment updates happen in waves, during the indicated time frames below. Detailed information about this release are available in the Release Notes 
Environment Dates
Stage Sept 21 - 23, 2020
Production Sept 28 - Oct 5, 2020


New capabilities included in the release
Control groups - Read More
External API (OAuth Support) - Read more
Journey AI integration - Read more
Other documentation updates coming with the release
The section on how to call a workflow with external parameters has been enriched with new functions available in the Expression Editor. Read more
A recommendation has been added to the workflows best practices on the number of activities to use per workflow. Read more
A new section about Delivery best practices has been added. Read more
To see the complete details of New Capabilities, Improvements, Enhancements, Patches, and Other Changes, please refer to the Release Notes section here: Latest Release
In case of any questions, please feel free to post them below or reach out through the community Q and A section. 
In case you have any ideas and/or suggestions regarding the Campaign Standard product, then kindly submit them here

Sukrity Wadhwa
4 Replies


Level 1


since 20.4 we miss all image previews. Is this a common problem? How can we fix it?



images campaign.PNG



Hi @Michael_Reitberger,


This is probably a provisioning related issue. Kindly reach out to the Customer Care team to raise the problem.



Sukrity Wadhwa

Hi @Sukrity_Wadhwa ,


we still couldn't solve the issue, but we found out, that it is Browser related. We use Google Chrome Version 86.0.4240.111 without Plugins. 


On Firefox it's working just fine.