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SOLVED

Queued events of the transactional message

oleksandr_herhovskyi
Level 1
Level 1

Hello all,

I have a question according to transactional messaging publication process.

We can suspend publishing our transactional message by using the Pause button. The events are therefore no longer processed, but instead kept in a queue in the Adobe Campaign database.

Is it possible to delete one of the events from this queue? Or somehow to update the data? 

oleksandr_herhovskyi_0-1622203713919.png

 

 
Thank you in advance, 
Alex

 

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1 Accepted Solution
SatheeskannaK
Correct answer by
Community Advisor
Community Advisor

Hi @oleksandr_herhovskyi,

 

Once events reached transactional event there's no way to delete/update the payload data as it's coming via API.

 

Thanks, SK

View solution in original post

2 Replies
SatheeskannaK
Correct answer by
Community Advisor
Community Advisor

Hi @oleksandr_herhovskyi,

 

Once events reached transactional event there's no way to delete/update the payload data as it's coming via API.

 

Thanks, SK

View solution in original post

LaurentLam
Level 5
Level 5

Hi,

there s two ways to achieve your goals as there is no "unpublication" / "pause" process with Message Center

 

1- best solution:

filter out the eventType(s) that should not be process at the beginning

 

2- ugly solution:

create an eventType that is used by none of your templates (ex: "Fake"), assign this new eventType to all of the template that you want to "unpublish" and publish them:

All the upcoming events will fail as their eventType won't be able to find a template on the RT instance.