Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

The 4th edition of the Campaign Community Lens newsletter is out now!

Question regarding Subscription Validity duration


Level 2

Hi ACS folks,

Does anyone know how the validity duration for subscriptions work? Use case is that when a customer makes a purchase, they are added to a subscription that expires after 2 weeks. However, if the customer makes another purchase, the validity duration is reset to the latest purchase date + 2 weeks. 


Is the Validity duration in the subscription properties calculated based on the record creation date? Can it be modified to be based on another date field, if it's even based on a date field. 


Any assistance is appreciated!



0 Replies