Proxy device in "Opens" dynamic report

Forum|Forum|6 years ago
January 21, 2020
1 reply
4671 views

Hi,

For the device dimension there is a value called "proxy". Anyone know what the means/includes? Could that be both mobile and desktop?

/Filip

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Adhiyan

Hello Filipe,

This can be explained by opens generated from the google image proxy server whereby the open is sent to campaign with the device and platform as proxy instead of the actual platform.

device: "proxy"#012

platform: "Proxy"#012

browser: "Google Image Proxy"#012

trackingUrlLabel: "Open"#012

The example above is an actual log from the dynamic reporting system which shows the data sent from the device to ACS.

This can explain the high no. of proxy devices you see in the open report.

Regards,

Adhiyan

Accepted solution

Adobe Employee

Hello Filipe,

This can be explained by opens generated from the google image proxy server whereby the open is sent to campaign with the device and platform as proxy instead of the actual platform.

device: "proxy"#012

platform: "Proxy"#012

browser: "Google Image Proxy"#012

trackingUrlLabel: "Open"#012

The example above is an actual log from the dynamic reporting system which shows the data sent from the device to ACS.

This can explain the high no. of proxy devices you see in the open report.

Regards,

Adhiyan

Adobe Employee

Hi Shiva, That because of how google handles downloading of images . When an open is tracked gmail downloads the open tracking pixel via google image proxy but when it's a click the data does not come through google image proxy. This is the reason of not seeing proxy for clicks

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded