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SOLVED

Problem with using Adobe ID login with Adobe campaign

viren_bisht
Level 2
Level 2

Hi

I wanted to enable shared audiences in adobe campaign. I have followed the adobe documentation to install AEM integration, Adobe marketing cloud shared audiences and integration with adobe marketing cloud standard packages but I still did not get the option of creating a shared audience. As per the thread I tried to use adobe Id to login How to get option of "create a shared audience" to create a shared audience ?

However when I check the option to login with Adobe Id in Adobe campaign console or web browsers I get the error. "Please report broken authorization link: invalid value for parameter client_id"

1 Accepted Solution
Linda_Stinson
Correct answer by
Employee
Employee

Also you can ask your question on the new Adobe Campaign product discussion forum.

Adobe Campaign

The forum you are in is for questions related to the Online Learning paths available to Adobe partners and employees.

Regards,

Linda

View solution in original post

5 Replies
wizDart_com
Level 1
Level 1

Are you trying to get Audience Data from AAM to AC ?

I do not see any mention of Adobe Audience Manager so what are you using as your DMP?

Also have you verified that Adobe Marketing Cloud ID core service is enabled so that AC cookies are replaced by Analytics cookies.

AJ

viren_bisht
Level 2
Level 2

Yes AJ you are right, I am using the Adobe Audience manager as DMP. I have enabled the Adobe Marketing Cloud ID service on my property which serves as landing page and linked the same marketing cloud analytics account to adobe campaign deliveries. So AC cookies are replaced by marketing cloud or analytics cookies.

However I cannot create shared audience as this option is not appearing for me in Adobe Campaign create list option as shown below.

1034229_pastedImage_0.png

Therefore I was trying to use Adobe ID login for AC to get the above option enabled as mentioned in the post quoted above.

cbvmg
Level 2
Level 2

You should be having the latest build to enabled shared audiences -  which build are you in?

viren_bisht
Level 2
Level 2

Here are the build details that I have :-

Version 6.1.1 build 8706

(Application server: version 6.1.1 build 8724)

Linda_Stinson
Correct answer by
Employee
Employee

Also you can ask your question on the new Adobe Campaign product discussion forum.

Adobe Campaign

The forum you are in is for questions related to the Online Learning paths available to Adobe partners and employees.

Regards,

Linda

View solution in original post