I really need some help.
We have deliveries that deploy hourly to an intended audience.
Example, a single delivery goes out to an intended audience every hour, for may be a period of 4/5 hours or more at times.
What we are looking for is as below,
Assuming I have a delivery which is deploying as below,
Hour 1 - count 12 - deployment time 10 am pst
Hour 2 - count 10 + deployment time 11 am pst
Hour 3- count 10
Hour four - count 10
We need notification sent after every hour, mostly top of the hour with the deployment details, like sent count, deliveries remaining.
Like notification at 10:15 am pst for the first hour deployment.
Notification at 11:15 am pst for the second hour deployment.
I tried using the delivery alerting feature and used sending retry filter, with which I do get notifications for the deployment but the alerting frequency in ACS is default at 15mins and even if I change the frequency, I don't get the notificatio for the deployment as expected, which we want every hour at the top of the hour.
Can someone please help me here.
@shelly-goel, if I change the setting to 60 mins and enable my dashboards where I am using the sending retry filter.
assuming I have multiple hourly deliveries scheduled at different times. I would not receive the notification at the expected time, that is top of the hour for every hourly send. As the frequency will be 60mins between two alerts, and if my messages are starting at different times, this frequency will not meet exactly the requirement and it will sometimes send notification perfectly fine but at other times it will be delayed.
Also if there is any failed message, it will create delay in receiving notifications for important deployments which is not ideal.
@mmbb110Okay got the issue. Considering there is not much flexibililty with notifications schedule, I could suggest you to go for a workaround where the deliveries are scheduled for 10-15 minutes prior to existing timings (9:50, 10:50 and so on) as you have the option of choosing precise time in delivery but not for notification. If there's a possibility of adjusting delivery schedule, that would work out well.