Not Able to Send Alert- Status Pending

[jyotiyadav3]

Hi,

When I try to send an alert to my email address, I always get status as Pending. No error and workflow is in finished state. What is the reason behind this?

Thanks.

[shrawans3153003 · Accepted solution]

Hi Jyoti,

Have you received the email ?

If you are receiving the email and only status of the delivery is not updated then  you have to check the technical workflows are running or not .

If you are not receiving the emails too, Please check MTA and MTA child's log for any issue in mail sending.

[jyotiyadav3]

Hi Shrawans,

No I didn't receive email.

Thanks,

Jyoti Yadav