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SOLVED

Newsletter mailings are retries for several days and change is getting overwritten

AdobeDeveloper1
Level 2
Level 2

Hi Dear Team,

I have one question here :

For the delivery template in AC we have changed the number of the retry proprieties for the delivery template and after some months we can see the value we have
put has changed to default value which is 5 days retry.

Is it a known behavior from AC? For me it seems to be kind if a bug.

As far as I know it was set to 5 by default and we have changed this to 1 day.

Thanks a lot.

1 Accepted Solution
florentlb
Correct answer by
Level 10
Level 10

Ok,

I'd advise to get in touch with support team to check if this is something that could be changed when doing postupgrades.

Let us know the outcome,

Florent

View solution in original post

5 Replies
florentlb
Level 10
Level 10

Hi,

Interesting, I guess it is not intended. Is it a default template or is it a template you created? Did you update your instance recently?

Florent

AdobeDeveloper1
Level 2
Level 2

sorry for the late reply.

Yes the template was default and the values are getting overwritten with
every deployment so we have changed this in the deployment itself.

Thanks


 
 
 
 
 
 
 
 
 
 
 
 


florentlb
Correct answer by
Level 10
Level 10

Ok,

I'd advise to get in touch with support team to check if this is something that could be changed when doing postupgrades.

Let us know the outcome,

Florent

View solution in original post

florentlb
Level 10
Level 10

Hi,

Did you get any feedback from support?

Florent