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SOLVED

Monitoring

mmbb110
Level 8
Level 8

Is it possible to monitor the transactional messages via the delivery alerting dashboard?

 

I don't see any filtering criteria available for this, any other workaround?

1 Accepted Solution
ramon_bisswanger
Correct answer by
Employee
Employee

Unfortunately you can't monitor it there.

 

You may do some scheduled workflow etc. for manual monitoring / use the API to check for status information

View solution in original post

7 Replies
ramon_bisswanger
Correct answer by
Employee
Employee

Unfortunately you can't monitor it there.

 

You may do some scheduled workflow etc. for manual monitoring / use the API to check for status information

View solution in original post

mmbb110
Level 8
Level 8

@ramon_bisswanger, I am able to get the sent count for my transactional message using a wkf, the use case I am working on is to get an email daily if the transactional message crosses a certain threshold, I have configured my workflow as below,

 

mmbb110_1-1615431577806.png

 

The scheduler is running every 15 mins and then I query my EVT and get the sent count, once the test count is met, I get an email via the external signal. the issue I am facing is, for example, if I have in the test count >20, every time the query runs and the count threshold is met, I get an email.

 

I AM LOOKING FOR JUST ONE EMAIL ONLY IF THAT THRESHOLD IS MET.

 

I also tried using a query, segmentation activity and defined daily segments, but I don't think for recurring emails we can use segmentation per day.

 

mmbb110_2-1615431932601.png

 

appreciate your help on this.

ramon_bisswanger
Employee
Employee

Few things you could do:

 * store an option when the last mail has been sent and then check on this option

 * check on the latest delivery log date on the reporting delivery which sends the notification

 * recurring delivery + daily aggregation may also help if the duplicate address filter is active on the typology used

mmbb110
Level 8
Level 8
@ramon_bisswanger, would be able to explain me any of the solutions in detail, sorry for the trouble.
ramon_bisswanger
Employee
Employee

Sure.

 

Option to check via delivery

 * query for target dimension delivery

 * check that the parent delivery is the recurring delivery

 * check contact date = today (contact date is updated automatically)

 * Add a test activity to check if rowCount is > 0, then exit

 

Via an option:

 * Use update data activity to set the date when an email is sent

 * To check, just use a test activity and GetOption(<String>) function which was added in the recent ACS release