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Message Center templates

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Level 4

Hi,

Last week there was a change in the sender and reply to email address in one of the Message center templates in the prod environment which was a wrong one!. We don't know who changed it (we or our customer). Is there a way to know who and when it was changed ?

Regards,

Priyanka

1 Accepted Solution

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Correct answer by
Employee

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

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2 Replies

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Correct answer by
Employee

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

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Level 4

A quick reply would be appreciated!

Regards,

Priyanka