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SOLVED

Message Center templates

priyankah586599
Level 4
Level 4

Hi,

Last week there was a change in the sender and reply to email address in one of the Message center templates in the prod environment which was a wrong one!. We don't know who changed it (we or our customer). Is there a way to know who and when it was changed ?

Regards,

Priyanka

1 Accepted Solution
Vapsy
Correct answer by
Employee
Employee

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

View solution in original post

2 Replies
Vapsy
Correct answer by
Employee
Employee

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

View solution in original post

priyankah586599
Level 4
Level 4

A quick reply would be appreciated!

Regards,

Priyanka