is there any way to recover that deleted workflow or delivery? | Community
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Hari_KrishnaTh
September 15, 2023
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is there any way to recover that deleted workflow or delivery?

  • September 15, 2023
  • 1 reply
  • 1747 views

Team,

By Mistake, if a workflow or delivery (executed) get deleted, is there any way to recover that deleted workflow or delivery?

Is there any recycle table or anything?

 

Thanks!

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Best answer by Craig_Thonis

Hi Hari,

While deleting a delivery moves to a recycle bin, deleting workflows is, unfortunately, permanent. The only way to recover the workflow would be to restore your database prior to the deletion.

 

Regards,

Craig

1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
September 15, 2023

Hi Hari,

While deleting a delivery moves to a recycle bin, deleting workflows is, unfortunately, permanent. The only way to recover the workflow would be to restore your database prior to the deletion.

 

Regards,

Craig

    S
    Shane7070
    September 15, 2023

    Thanks, Craig.

    I have had this question before as well. How do you access the Recycle Bin to restore a Delivery? 

    Thanks,

    Shane

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    September 27, 2023

    Hi @shane7070, 
    It might be possible to do in Campaign Classic but as per this document there is no recycle bin to recover deleted deliveries from in Campaign Standard: https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-19406.html?lang=en#resolution 

    Sukrity Wadhwa
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