Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

IP affinity in Campaign Standard

rreite2
Level 1
Level 1

Adobe has recently provisioned an additional IP address for our ACS. We wish to use this new IP address for a new brand we have recently created. It is unclear how to actually do this in ACS, can you describe the process please? There is a field for IP Affinity in the typology settings that we assume is related to this but it is not clear what to actually enter in this field and how to map it to our brand.

Campaign Standard
1 Accepted Solution
ramon_bisswanger
Correct answer by
Employee
Employee

The additional IP by default won't be in any specific affinity.

If you need a new affinity / it to be added to an existing one, you would have to raise a support ticket or discuss with deliverability team

View solution in original post

3 Replies
craigthonis
Employee
Employee

Hello,

 

Please review the documentation below for configuring branding and IP Affinities.  If further information is required please reach out to Campaign Support and we'll be happy to work with you on your request.

 

Typology and IP Affinity:

https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/working-with-typ...

 

Branding:

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/application-settings/...

 

Regards,

Craig

ramon_bisswanger
Correct answer by
Employee
Employee

The additional IP by default won't be in any specific affinity.

If you need a new affinity / it to be added to an existing one, you would have to raise a support ticket or discuss with deliverability team

View solution in original post

Sukrity_Wadhwa
Employee
Employee

Hi @rreite2,

Were you able to resolve this query with the given solution or do you still need more help here? Do let us know.

Thanks!