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SOLVED

How to retrieve tracking information?

gunnars18385947
Level 1
Level 1

Hello,

Looking at building an integration between a CRM-system and Marketing Cloud (Adobe Campaign).

Have read through the api documentation here Adobe Campaign Standard API  but  cannot find any information of how to retrieve tracking information (clicks, opt-out etc.).

Can someone please point me in the right direction where to find this info?

Regards

1 Accepted Solution
florentlb
Correct answer by
Level 10
Level 10

Hi,

Logs (including tracking logs) can only be queried with someone who has the Administration rights.

Here is the related doc about how to access/export it: Adobe Campaign Help | Exporting logs

As log resources are private, they are not exposed through the API. But if you have Administration rights you can still export it in a file.

Hope this helps,

Florent

View solution in original post

1 Reply
florentlb
Correct answer by
Level 10
Level 10

Hi,

Logs (including tracking logs) can only be queried with someone who has the Administration rights.

Here is the related doc about how to access/export it: Adobe Campaign Help | Exporting logs

As log resources are private, they are not exposed through the API. But if you have Administration rights you can still export it in a file.

Hope this helps,

Florent

View solution in original post