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Level 2
September 2, 2022
Solved

How to make sender addresses dynamic on ACS

  • September 2, 2022
  • 4 replies
  • 3343 views

Hi,

I wonder if it is possible to make dynamic the sender address on Campaign Standard.

I see that in Administration>Channels>Email>Configuration I have some sender addresses with a *

E.g.: *@brand.com this domain is already registered.

Using this sender addresses with the * is it possible to make them dynamic in the delivery sendings? If yes, where can I set the dynamization?

Is there any documentation on this?

Thanks!

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Best answer by bisswang

the content block either could return the first part or even the whole address, both should work

4 replies

Adobe Employee
September 11, 2022

Hi,

 

ACS does not allow customizing the sender address, as the sender address used in deliveries should be properly delegated and configured on the ACS instance.

 

Thanks,

Deepika

Level 2
September 12, 2022

If you need to have multiple sender addresses, you can have multiple brands set up, through sub-domain delegation and working with the Adobe support team. You won't be able to dynamically assign brands to your communications, but you should be able to configure the appropriate brand for the delivery, either through email templates, or configure on the fly. 

Adobe Employee
September 16, 2022

If the domains are delegated and activated in ACS; you should be able to use anything in front of the domain name.

2 options:

* Define multiple brands

* Use a content block and use that as the sender info on the individual E-Mail (e.g. to have a dynamic address based on country of the user)

 

Note: if the domain is not delegated, you will get an error upon sending the E-Mail/proof

Level 2
September 21, 2022

Hi @bisswang so if I understood correctly, it is possible to use a domain delegated to Adobe (in Administration>Channels>Email>Configuration I have some sender addresses with a *

E.g.: *@brand.com this domain is already registered) and change just the first part (in the example "abc")
through content block, right?

In order to use this sender address: e.g. abc@brand.com
So, can I set the sender address dynamization from the Advanced parameter of the delivery?
Thanks

 

bisswangAdobe EmployeeAccepted solution
Adobe Employee
September 21, 2022

the content block either could return the first part or even the whole address, both should work

Sukrity_Wadhwa
Community Manager
Community Manager
September 21, 2022

Hi @giuliap42357798,

Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
Thanks!

Sukrity Wadhwa