How to enable Predictive engagement scoring? | Community

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How to enable Predictive engagement scoring?

Forum|Forum|1 year ago
September 30, 2024
1 reply
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Hello Adobe Campaign Standard experts,

We want to use predictive engagement scoring but I'm not sure how to activate/enable it on our system. Because even though documentation is very clear on how to user it I don't see anything related with predictive engagement scoring in our dashboard, thus I don't know how to start using it.

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Best answer by SatheeskannaK

@mert_alier Reach out Adobe representative to enable this feature for you.

https://experienceleague.adobe.com/en/docs/campaign-standard-learn/tutorials/communication-channels/email/journey-ai/predictive-engagement-scoring#:~:text=Predictive%20engagement%20scoring%20predicts%20the,disengagement%2C%20medium%2C%20or%20low.

Community Advisor

Accepted solution

Community Advisor

@mert_alier Reach out Adobe representative to enable this feature for you.

https://experienceleague.adobe.com/en/docs/campaign-standard-learn/tutorials/communication-channels/email/journey-ai/predictive-engagement-scoring#:~:text=Predictive%20engagement%20scoring%20predicts%20the,disengagement%2C%20medium%2C%20or%20low.

Thanks, Sathees