Hide OOTB Content Templates

Question

We are working on finishing our setup for Adobe Campaign Standard, but cannot figure out how to hide/remove all of the OOTB templates that come with the system by default since they are all locked. Without having edit access to these templates, we cannot change them, remove them, or hide them through an Org Unit and security.

We were advised by our support team that we would need to write a workflow to force them in to an Org Unit and just make sure none of our users have access to that Org Unit. We set up an org unit of 'adobe_defaults' that we are trying to force them in to using a workflow, but no matter what we do, the workflow just errors out.

Has anyone had to do this? If so, what is the best method to get rid of the OOTB content templates from our Production instance? We have a Dev instance where we will keep all of them so we have a base to work from if we ever need templates like the ones Adobe has already built.

To hopefully help, here's the workflow step to update the template and the error:

bisswang · Accepted Answer

Yes, using a technical workflow to assign them to another org unit would be an option to hide it.

Note: a new ACS release may revert this assignment, so you may need to rerun it from time to time or e.g. just schedule to run it once a week.

Workflow design:

Query which is fetching the content templates to hide
- Resource = contentModel
- Query
  - Org Unit = all
  - AND builtin = yes
- Additional data
  - Add a constant field @orgUnitName with the name of the org unit
Reconiliation activity
- Link to org unit
- lookup @orgUnitName = name of the org unit
Update data
- assign the orgUnit result from the reconiliation task to the orgUnit property of the contentModel resource

shelly-goel · Answer

Hello @jchapman-cc-82 Are you getting the same error everytime? Do you mind sharing the error you’re getting?

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